Legal Notice

Access to the website of Truck Controller (www.truckcontroller.com) and information in respect of any of the products and services contained therein implies the acceptance to the conditions set out in this Legal Notice. Therefore, we recommend that you read them carefully, if you want to access and use information and services offered on the website of Truck Controller. The conditions outlined below are effective from the date of the last update. However, Guretruck, SL reserves the right to update, modify and / or remove at any time the information contained in its website, to limit or deny access to such information, with or without prior notice, especially when technical difficulties arise that, in the opinion of Guretruck, SL, reduce or remove the security standards adopted for its proper function. In case of modification of this Legal Notice, at any time, the conditions contained therein shall enter into force upon publication and shall apply to all users from that date. Some pages on this site have their own legal notices specifically referring to their own content or functionality; as such it is advisable to read these. Specifically, in those pages where Guretruck offers the user the possibility of contracting certain products or services, the applicable general business conditions are made available to interested users.

1) Ownership of the website / Identifying Details in compliance with Article 10 of the Spanish Law 34/2002, of 11 July, of Company Services relating to information and online sales.

The present website is owned by Guretruck, S. L (“Guretruck”), a company established in Irun (Gipuzkoa), 20 Calle Lastaola Bajo B, with the CIF number B-20720611, constituted by deed authorised by the Notary of San Sebastián, D. Martín Hernández Carrero dated December 29 2000, under protocol number 1850/00 and has registered with the Commercial Registry Gipuzkoa, Volume 1869, Book 0, Folio124, Hoja SS-18536, 1st entry. Contact: Telephone: +34 943 341 080  Fax: +34 943 341 081; Email:guretruck@guretruck.com.

2) Privacy and protection of personal data.

As a general rule the use of the Truck Controller web does not require that users provide their personal data. Notwithstanding the foregoing, in cases where the user requires certain services and communicates its personal data to Guretruck, Guretruck guarantees the confidentiality of that data and compliance with Organic Law 15/1999 of 13 December on the Protection of data of a Personal Nature ("LOPD") and its implementing regulations, adopting the necessary technical measures to maintain the required level of security.

3) Intellectual property.

All contents of the website Truck Controller, understood as, but not limited to, text, documents, photographs, drawings, images, icons, graphics, audiovisual or sound content, as its graphic design and source code, trademarks , trade names or other distinctive signs are the exclusive property of Guretruck or third parties (being the legitimate licensee) and are protected by the Law of Intellectual Property, unless otherwise specified. Consequently, the user must always respect the rights of all intellectual property rights relating to the website Truck Controller, meaning that access to the website does not give users the right, or any ownership of intellectual property and / or industrial content provided therein.

Any form of exploitation, reproduction, distribution, modification, public communication, transferred or any other dissemination of information or elements contained in the web of Truck Controller mentioned in this section is strictly forbidden by any medium or medium unauthorised expressly and previously by their respective holders. The content of this website may only be downloaded by the user whenever it is for private use and not for commercial purposes. Violation of any of these rights may constitute a breach of these conditions and / or the laws of Intellectual Property and, where appropriate, an offense punishable under the Penal Code, Guretruck reserving the right to take legal actions against infringing users.

4) Prohibited Uses

It is strictly forbidden to create links to the Truck Controller web page from third party web pages without the express written permission of Guretruck. It is further forbidden to present the Truck Controller website or the information contained therein under frames, logos, brands, and names social or business of another person, company or entity. In any case, the links, in accordance with the requirements, established to the website of Truck Controller from other pages, will permit access to the website of Truck Controller, but not reproduce its content in any form (in whole or in part) except the Truck Controller logo given for information only purposes.

5) Responsibilities.

Guretruck does not guarantee access to or correct viewing, downloading or use of the items and information contained in the web of Truck Controller, which may be hindered or interrupted by factors or circumstances outside its control. Guretruck is not responsible for the information and other spaces or web pages of third parties accessible via the website of Truck Controller, via links or hyperlinks, or the information or other spaces or web pages of third parties contained in or to be accessed via links or hyperlinks to web Truck Controller. In the same sense, Guretruck is not responsible for the information and content of any third party website using the same design and distinctive signs used by Truck Controller without the express consent of the latter. Consequently, Guretruck is not responsible nor guarantees good performance, availability, accessibility or continuity of information and other spaces in the aforementioned third party websites or content.

Guretruck assumes no responsibility regarding the information content of all kinds, products and services offered or provided through the website of Truck Controller by other persons or entities, even if they belong to the same economic group, and especially for damages (of any kind), linked to the above, which may arise from: (a) absence or deficiencies in the information provided to users or in its truthfulness, accuracy and completeness; (b) failure or defective or untimely contracts or pre-contractual relations; (c) breach of the obligations of service providers of information society; (d) infringement of the rights of consumers and users; (e) infringement of intellectual and industrial property; performance of acts of unfair competition or illicit advertising; (f) infringement of data protection; professional secrecy and the rights to honour, personal and family privacy and image of persons; and (g) in general, violation of any law, custom or codes of conduct that may apply.

Guretruck is not liability whatsoever for any damages, losses, claims or expenses arising from: (a) interference, interruptions, errors, omissions, telephone breakdowns, delays, blockages or disconnections in the operation of the electronic system caused by deficiencies, overloading and errors in telecommunications lines and networks, or any other cause beyond the control of Guretruck; (b) unlawful interference with the use of malware of any kind and by any means of communication, such as computer viruses or any other; (c) improper or inappropriate use of the Truck Controller web page; (d) security or navigation errors caused by a malfunction of the browser or the use of non-updated versions.

Also, whatever its cause Guretruck has no liability whatsoever either for direct or indirect damages, consequential damages and / or loss of profits. In any case, the user of the Truck Controller website will be liable for damages of any kind that Guretruck may suffer as a result of breach by a user of the obligations they are bound by this Legal Notice or by the conditions which they apply. Guretruck assumes no responsibility for any use contrary to the applicable law in their case made by users of the different services provided directly or indirectly through the Truck Controller website.

6) Publications.

All publications provided through this the Truck Controller websites do not replace in any way, any publication that should be made through the appropriate official channels of communication (eg: Official Journal of the European Union, Official Gazette, Official Journal of the corresponding Autonomous Communities, Provincial Newsletters, Official Bulletin of the Commercial Registry Mainstream newspapers ...).

7) Security Policy.

Access to the website does not imply any obligation on the part of Guretruck to control the absence of viruses or other harmful computer element. It is the user who is responsible, in any case, for the availability of suitable devices for the detection and disinfection of harmful computer programs.

Guretruck is not responsible for any damage to computer equipment by users or third parties during their access to the Truck Controller website.

9) Law and Jurisdiction.

This Legal Notice is subject to Spanish legislation and may be reviewed and modified at any time in order to adapt to any changes in the legislation.

For the resolution of any dispute which may arise from accessing the website, the user and Guretruck expressly agree to submit to the jurisdiction of the courts of San Sebastián (Gipuzkoa) waiving any general or special jurisdiction that may correspond.

10) Conditions of Sale and Returns.

Products prices.

The prices indicated on the Truck Controller website do not include the legally applicable VAT which will be added when confirming the order.

Return and refund of orders.

In order to proceed with the return of your order please follow the following steps:

  • 1- Inform us by email to shop@guretruck.com.
  • 2- Wrap your product carefully with bubble wrapping or in suitable packaging, you can reuse the packaging with which we originally sent you the product and write on the package our address: Guretruck SL, Calle Lastaola, 20 Bajo A, Irún 20305 Gipuzkoa (Spain)
  • 3- Send us by post or courier of your choice (these costs must be met by yourselves).
  • 4- Once the goods have been received, we will check their correct status and proceed to refund the amount in the client's virtual account.

Deadline for return of orders.

You can return your products up to 15 days after receipt.

Cancellation of orders.

If your order has not yet been dispatched, please send us an email and providing us with your order number.  We will cancel your order and refund the amount.

The English language version of the Legal Notice is a translation of the original version written in Spanish. The English language version is provided for information only purposes and to the extent it deviates from the original Spanish language version the Spanish language version shall prevail.